Lunch is on us

5 top spots

For when you want a quick, but healthy lunch: MAD Greens

MAD Greens is the perfect lunch choice. Between the fun menu item names (come on, aren’t you curious as to what the Edgar Allan Poe salad is all about?) and their quick service, it’s hard to beat this place. MAD Greens saw the lack of healthy fast food and pioneered the fast-casual salad restaurant, showing that it is possible to get healthy and flavorful food at the same speed as a burger and fries. Along with salads, MAD Greens has a variety of paninis, wraps, juices and even hummus plates.

We suggest: the Doc Holliday salad—it’s an Arizona exclusive!

For when you’re really craving a burger: Rehab Burger Therapy

Rehab Burger Therapy is a fun, beach-themed burger joint in Scottsdale that is just waiting to take you on a trip down to flavor town! It is definitely the place to take a group of your coworkers for lunch to add some fun to the workday. While they have classic burgers like the Bacon Cheeseburger, they also have options for those who want to take a flavor adventure like the PBJ & Bacon Burger (a burger with peanut butter, grape jelly, bacon and sriracha sauce). Rehab Burger Therapy’s Veggie Burger will have both vegetarians and vegans rejoicing!

We suggest: embrace the beach theme with the Hawaiian Burger

For when you can’t decide if you want Mexican or Asian food: SumoMaya

SumoMaya uses fresh ingredients and the bold flavors of both Latin American and Far East cuisine to create an exciting tapas-inspired experience. Your taste palate is going to expand when you go here for lunch. This is a restaurant that you’re going to want to bring some coworkers along with, as they recommend choosing three to five dishes to really grasp the entirety of their Mexican-Asian fusion concept. From sushi to tacos to noodle dishes, SumoMaya is going to have you wanting to try everything on the menu and will easily become one of your favorite lunch destinations.

We suggest: the Coconut Ahi Tuna Tartar

For when you’re wanting a change of scenery: Zinc Bistro

We know it’s scorching outside, but you’re going to want to keep this one in the back of your mind for when it starts cooling down. Complete with an oyster bar and a cozy garden patio, Zinc Bistro is a Parisian-inspired bistro in Kierland Commons that will transport you straight to the French countryside. You will want to start out with their cheese platter for an appetizer before you dive into their mouth-watering, crispy duck confit—but don’t forget to order a side of truffle and parmesan frites to share with your table!

We suggest: the Crispy Duck Confit sandwich

For when you want some sophisticated bar food: The Vig

If it’s Monday and you’re dreaming of Friday, then the Vig is where you want to go. The Vig is an upscale tavern that makes it perfectly acceptable to indulge in some Friday fun on a Monday afternoon. You’re going to want to dive into their appetizers where they refine the concept of classic bar food for your sophisticated palate. We don’t blame you for wanting to fill up on those appetizers, but don’t forget to browse the rest of their menu which features a fan favorite of grilled fish tacos, a variety of burgers and mouth-watering desserts served in mason jars.

We suggest: the Hot Vings

– Bri Arreguin-Malloy

 

By: Ashton Meisner

For a college student, an internship can sound intimidating, time-consuming and basically like giving away free labor. While that might sound scary, being an intern can be really helpful to network in your preferred field, learn important tricks of the trade and get in the direction that is best for your career. However, nothing worthwhile comes easy and it’s important to remember to work so hard that your supervisors can’t help but praise you.

 

No Money, No ProblemMoney

An internship is a crucial time to NETWORK, NETWORK, NETWORK. Although you might not be making those big bucks just yet, you shouldn’t be slacking on your share of work. Your supervisors could be watching you as a potential, future employee or you might need their help with a good letter of recommendation down the road. Make your time spent at your internship worthwhile. If you’re constantly on your Facebook page or working on your favorite Pinterest board, your boss might not be thinking you’d fit the mold as a future PAID employee.

 

Happy Little Worker Beebee

Let’s face it, no one wants to be around a “Negative Nancy” all day. True, being assigned a big task like working with a client’s entire media list might not sound like the best time of your life but it has to be done! Take on the challenge and make it a time to show your boss your work ethic. Complainers and negative people usually aren’t tolerated and are totally replaceable. Remind your supervisor why they hired you in the first place.

 

 

SmileyI Get By With a Little Help From My Co-workers

If you get the opportunity, get to know who you’re working with. You might find out one of your co-workers is originally from your hometown or another works at your favorite restaurant. It’s amazing how little connections like these can end up being big networking tools later on or even friendships outside of work. Also, if you’re lucky, you’ll get a supervisor that wants to get to know you. Talk to that person, learn from him/her and ask questions. This could really be beneficial to your learning experience and it could make it a little more enjoyable.

 

HeartIt’s All In The Fine Print

Ever heard the saying, “The little things in life end up being the big things”? This is true at work too. If your supervisor assigns a task, take notes, remember exactly how he/she wants the project completed and pay attention to details. They will be impressed by your effort to do exactly what they had asked. This will establish trust and make you feel more comfortable in the workplace. Give it 110%.

 

Impossible

It’s Not Personal

When getting corrected at your internship, it can be hard to not take offense and take the corrections personally. As an intern you must be thick-skinned and realize your supervisors aren’t trying to attack you, they want to help you improve. Focus on what is being asked of you and do your best until you get it right.

 

 

Thank you

Thanksgiving Isn’t Just a Holiday

At the end of your time with your internship, it is crucial to be thankful and make sure your supervisors are aware of it. Every internship you encounter could open doors to new jobs, connections and future opportunities. Do something special for your supervisors to let them know what a pleasure it was learning under them and how thankful you are for their patience, efforts and knowledge. Who knows, maybe if you’re lucky you could score yourself a future job with that company.

7 top tips for successful infographics

By Matt Carrington

Infographics are all around us.

Although they have come under some scrutiny in recent years, done well they are an extremely useful way of presenting data in a cohesive way that allows you to easily compare and contrast key findings. With good creative work, they can also be a really attractive piece of marketing communication.

When pulling your data together for an infographic, you must focus on a topic that is engaging to your target audience. However, once you have all the data, have created a beautiful image, and have it all set to go, you’ll want to maximize its effectiveness, so here are our top seven tips for doing just that:

Size matters

Always provide a high-resolution version of your image. If press or bloggers want to share it, they’ll need it in high resolution, so don’t limit your options before you start.

It’s also a good idea to build a smaller version of the infographic, or an “infogram,” which will appear as a small, attractive image when shared on Facebook and Twitter. Typically an infogram is a concise part of an infographic that can be viewed as standalone content.

Though not essential, this will make outreach a lot more successful, as you can offer bloggers an infographic to host on their site and an infogram to share online. The infographic must look great, but you should make sure it is also the right size for your website.

What’s in a name?

Get your title right. The page should have a catchy title and an introductory paragraph, as well as a few more paragraphs outlining the highlights. If posting into a blog, make sure you have a catchy post title that can be easily shared on external sites and by bloggers who may want to reference your work.

Brand it

Don’t go overboard with the branding; less will usually be more during the outreach process. Bloggers will appreciate being affiliated with an established brand, but they know their worth and won’t feel comfortable providing free advertising for you. Make a judgment call that makes sense for your audience.

Break it down

Breaking down the infographic into sections can help make data easier to digest. If you take this approach, you should still provide the full infographic at the bottom of the page so that users can still view your creation in all its glory. A great example of this can be seen here.

Offer your insights

Don’t leave your infographic as a standalone piece of communication. It’s the perfect opportunity for you to showcase data-led insights.

The infographic is also more likely to be shared and linked to if it offers real value to people. Adding extra tips/stats/data could turn the onsite page into a resource that would be easier to pitch to bloggers and journalists. The bonus info also will encourage people to share it.

What’s more, providing insights to back up your statistics will increase the topical relevance of the page, enhancing the chance your content will rank well in searches.

Reference

Enhance its credibility by referencing all the great data sources you’ve used to compile your infographic. Make sure you use clickable URLs so that blogs/sites can actually find all the information in case they want to add something when publishing the infographic. This includes referencing research that you may have completed in-house as well. These should be placed at the bottom of the page.

Build it, and they will come?

Finally, you must consider the visibility of your infographic; after all that hard work, you’ll want to tell everyone about it. Make sure you share it across your social networks, as well as engaging with your influencers to share it through their sites.

The content will generate SEO value for your brand, so ensure that appropriate links are included.

http://www.prdaily.com/Main/Articles/16262.aspx

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Jacob and Brenda

PR over tea

palm trees

5 PR and social media trends for 2014

By Jessica Lawlor | Posted: November 26, 2013

 

2014-loading-tablet

Want a glimpse into the future of what’s hot in PR, marketing, and social media for 2014? I’ll let you in on a little secret: The future is already here, and brands must get on board now.

In the past few weeks, I’ve had the privilege of attending two fantastic conferences that left me feeling inspired, engaged, and ready to take action. First, I attended the Public Relations Society of America International Conference in Philadelphia. Then I traveled to Huntsville, Ala., for the Social Media Tourism Symposium (#SoMeT13US).

At these conferences, I heard from big-name speakers including Brian Solis, Jay Baer, and Mack Collier, along with PR and social media professionals down in the trenches at agencies and tourism offices.

A few major themes emerged from both conferences. Here’s what you must know about the top five PR and social media trends for 2014:

1. Let your brand’s superfans help do your marketing/selling for you. Who better to promote your product/service/destination than the people who are already head over heels in love with it? A brand’s superfans — the people who talk about them online, advocate for their products, and spread the word however they can — are a powerful marketing and selling tool.

As Mack Collier, the founder of #BlogChat and author of “Think Like A Rockstar,” said in his Social Media Tourism Symposium keynote, “You’re marketing to the wrong people…the real money is in connecting with your biggest fans. Your fans will go out and acquire new customers for you.”

Collier encouraged the brands at the conference to love those fans right back. Connecting with your superfans, giving them the tools to best help you, and treating them like gold go a long way.

There are a few brands I am completely loyal to that I write about often on my blog. (Dunkin’ Donuts, Temple University, and FatCow immediately come to mind.) I genuinely love all three of these brands and am happy to spread the word about them on my blog and social media accounts because I love their products, am a fan of their online and offline strategy, and appreciate the ways they connect with me as a consumer.

2. Give up control of your brand. Mack Collier went on to explain that brands must give up control to get control. Kind of scary, right? As communication professionals, our job is to protect the brands we represent, so the idea of giving up control can make a marketer feel a little uneasy.

It’s an important concept and one we must accept and embrace if we want our brands and companies to succeed. A trending topic at both conferences was the idea that your fans and community own your brand just as much as you do.

Fans now have the ability to create their own content (videos, tweets, posts, etc.) about your brand. The key here is to really take a hard look at your strategy for working with your brand’s superfans (see point No. 1 above). If you create content geared specifically toward those fans (key word: fans, not customers) and give them the tools to promote you, they will do it in a way that reflects on your brand positively. Remember, it’s all about trust and giving up a little bit of control.

Coincidentally, Mack wrote a post about this very topic after attending the Social Media Tourism Symposium, so head over to his blog to learn more about this idea.

3. Think about content more strategically, and plan for the long term. After attending a session on how content is developed, curated, and promoted at #SoMeT13US, I was inspired by two tourism organizations that have an incredible content strategy. Presenters from Travel Oregonand Miles, on behalf of the Louisiana Office of Tourism, showcased their incredibly organized content calendars, all the way from big themes for the year down to the nitty-gritty daily Facebook posts and tweets.

What I took away from this session was the idea that in order to make the most impact, we must be more strategic and think ahead for the long term. We must have a content plan. But more than having a plan for what content we want our brand to share, we must have a plan for which platforms the content will be posted and shared on. One of the presenters, Theresa Overby, shared her smart “rule of three”: If you create a piece of content, you must use it on at least three different platforms/channels.

In terms of how to create all that content especially if your team is not big enough to be churn out tons of original content on a daily basis? The presenters suggested finding a balance between original and curated content. Again, we go back to No. 1 and No. 2 above about using those superfans or brand ambassadors and allowing them to create content for your brand.

4. We have to be smarter about using data. There’s a running joke among PR pros that we got into communication because we’re bad at math. In general, many of us are fonder of words than of numbers — but that’s changing.

A major theme at the PRSA Conference this year was that as PR pros, we must learn to love numbers and understand how and why using data can be an extremely powerful tool. As my friend, author of The Future Buzz and Googler Adam Singer said during the session, “Data is sexy…because data equals more money.”

Numbers can help tell a story when working with the media, and numbers can justify a larger budget and more staff/resources at an organization. Instead of shying away from analytics, statistics, and numbers, we must insert ourselves into those conversations and gain access to the tools to help us better understand the data driving the success of our organizations.

5. Just be useful. This tip is simple and timeless. In boosting our brands, we must just be useful to our customers and fans.

Jay Baer delivered the opening keynote at #SoMeT13US and explained the concept behind his book YoutilityHe said, “Youtility is marketing so useful, people would pay for it.” He gave an awesome example of Youtility by showing us his Facebook newsfeed.

As he scrolled, he showed the audience a message from a company, followed by a status update from a friend, followed by another company, then an update from his wife, another friend, and another company. His point here was that everything is blended now. Messages from brands we love are mixed in with messages from our family and friends.

If you’re useful and provide information that your customers are looking for, they will respect you and, ideally, purchase from you. He urged marketers to use their online tools to provide utility first and to promote themselves second.

 

http://www.prdaily.com/Main/Articles/15667.aspx#

20 captivating marketing statistics that will drive 2014

By Kevin Allen | Posted: November 12, 2013

Because 2013 is winding down, we can start to look forward to the trends that will drive 2014.

Kudos to WebDAM for leading the look-aheads with its new infographic that looks toward next year. Here are a few prognosticative highlights:

  • 78 percent of CMOs think custom content is the future of marketing
  • Social marketing budgets will double over the next five years
  • A third of traffic from Google’s organic search results go to the first item listed

Check out the full infographic below:

marketing-strategies-2014_infographic

http://www.prdaily.com/Main/Articles/15564.aspx#

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10 things you should never share on social media

By Kevin Magee | Posted: November 12, 2013

Social media is all about transparency. It’s about sharing and being your authentic self. Uh-huh.Well, there are some things you should probably keep to yourself.

Here are 10 of them:

1. Your phone number.

There are creepy, disturbed people on the Internet with ill intentions and bad manners. They are called telemarketers. Don’t feed them—especially after midnight. It’s sort of like “Gremlins.”

2. Pictures of your credit card.

Yes, people actually do this. I know you’re proud of your new VISA card branded with the Toronto Maple Leafs logo, but showing it off on Instagram is like asking for identity theft.

3. Pictures of any bodily function.

I know where you think I’m going with this, but I’m not. I’m talking about potty training. This is one instance where “take a picture or it didn’t happen” doesn’t apply.

4. This video:

http://www.youtube.com/watch?v=dQw4w9WgXcQ

5. An invitation for someone to rob you.

Letting the one-sixth of the human population that is on Facebook know you’re in Mexico this week while that brand new 60-inch TV you posted about last week is home alone is an invitation for someone to rob you.

6. Vague posts.

“Wondering why …”

Me too. Unfollow.

7. Your password.

This should be at the top of the no-brainer pile. If your password is the name of your cat who has a Facebook account with 1,632 friends, you either need to change your password or the name of your cat.

8. Anything that happened in Vegas.

This is a rule for a reason.

9. Your Klout score, or any other social media statistic.

If you post your Klout score, you’re clearly over compensating for something.

This leads to the final thing you should never share on social media:

10. A naked photo.

If you’re an A-list celebrity taking nude pictures of yourself with your iPhone for your PR firm to leak to the media, that’s fine. Otherwise, not cool.

http://www.prdaily.com/Main/Articles/15522.aspx

Not a bad way to start a Friday…Starbucks and a webinar with Guy Kawasaki!

 

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4 secrets to standing out on LinkedIn

By Samantha Collier | November 5, 2013

What separates the great LinkedIn profiles from the average ones is how people use all of the various features on LinkedIn. Of course, it’s also important to have a fully optimized profile.

But it’s not good enough to just fill out your profile anymore. You must do that pesky act we all talk about so often—engage.

The LinkedIn blog recently published an article about four ways to stand out on LinkedIn. Here’s the distilled version:

1. Status updates 

LinkedIn users who share content with their LinkedIn networks at least once per week are nearly 10 times more likely to be contacted by a recruiter for new opportunities. News feeds are prominently displayed on home pages due to the recent LinkedIn upgrades. Take advantage of this by sharing articles, blog posts, third-party content, newsletters, etc. Remember, quality is key. And don’t over post either.

2. Schedule, schedule, schedule 

Many professionals (including the attorneys with whom I work) don’t think they have the time to be active on LinkedIn. Because LinkedIn has a variety of smartphone and iPad apps, this can’t be your excuse anymore.

Create a schedule and stick to it. Remember, you have to repeat a new action a hundred times to create a new habit. Post updates to LinkedIn on the train to work in the morning, or when you have your morning coffee. When you do it is up to you but you need to stick with it.

3. Upgrade your profile picture 

The LinkedIn blog said it best: People always dress for the job they want.

People with photos on LinkedIn are seven times more likely to have their profiles viewed. This is a no-brainer in my books. It makes me uncharacteristically angry when I find a profile without a picture.

Take this a step further by making sure your picture is up-to-date and engaging. There’s almost no excuse to not have a picture. Many professionals are prominently displayed in website bios. Take this picture and add it to LinkedIn. Or invest a few dollars and have a professional picture taken. It’s worth every penny.

4. Don’t be a Debbie Downer 

We all know this personality type from Facebook, the people who complain about relationships, bad weather, and anything negative that has crossed their paths. Your LinkedIn network doesn’t care, save it for Facebook.

Keep it professional and update on LinkedIn. Jot down your top 10 dream companies on LinkedIn and follow them. Follow your own company, too. Share unique content your network will benefit from. Whatever you do, don’t be a Debbie Downer.

LinkedIn has more than 175 million members and a new member joins approximately every two seconds. Make sure you stand out from the crowd by sharing status updates, scheduling LinkedIn into your calendar, upgrading your profile picture, and by not being a Debbie Downer. It’s easy to stand out from the crowd on LinkedIn if you take advantage of all the features that are available to you.

http://www.prdaily.com/socialmedia/Articles/15521.aspx

Internphoto

Meet our interns Natalie and Ashley! They’re always working hard in the office! 

#68 Write brief tip sheets related to your expertise and use them in your email blasts, your blog, Tweets, etc. You can have them available as free PDF downloads on your site or, if you have a book to sell, give one away as bonus with purchase or as an incentive for signing up for your eNewsletter. Here is an example of one of our tip sheets:

Tips on How to Write a News Release

  • Use the inverted pyramid style: most important facts first
  • Make sure it’s newsworthy, not fluff
  • Write as though you were a journalist (be informative, to the point, avoid flowery language.) Read the local papers and try to emulate journalists’ style of writing.
  • Use a strong lead (opening paragraph)
  • Think of the target audience
  • Use a strong headline (one that makes the reporter want to read on)
  • Double check the details (never give the media information you’re not certain about)
  • Be interesting! Make sure your story is unique and notable. If it’s not, don’t send it!
  • Be sure to include the four basic elements: Who? What? Where? When?
  • Include your contact info (name, phone number, email, etc.)
  • Include the current date
  • Use your company letterhead or logo on top
  • Include a quote from you or client spokesperson (if appropriate)
  • Use research- it plays well with news media
  • Include other experts; they add credibility
  • Include appropriate visuals
  • Label any photos and CDs
  • Proof and triple proof it before you send it out!

Coffee Drinking Statistics

Statistic Verification
Source: Live Sciene, Coffee 4 Dummies, Coffee Research
Date Verified: 5.6.2013
Coffee is a brewed beverage with a strong flavor prepared from the roasted seeds of the coffea plant. The beans are found in coffee “cherries”, which grow on trees cultivated in over 70 countries, primarily in equatorial Latin America, Southeast Asia, South Asia and Africa. Green (unroasted) coffee is one of the most traded agricultural commodities in the world. Coffee is slightly acidic and can have a stimulating effect on humans due to its caffeine content. It is one of the most-consumed beverages in the world. Many studies have examined the health effects of coffee, and whether the overall effects of coffee consumption are positive or negative has been widely disputed.

 

Coffee Drinking Statistics
Total percentage of Americans over the age of 18 that drink coffee everyday 54%
Average size of coffee cup 9 ounces
Average price of an espresso-based drink $2.45
Average price for cup of brewed coffee $1.38
Total percentage of coffee drinkers who prefer their coffee black 35%
Total percentage of coffee consumption that takes place during breakfast hours 65%
Total amount of money spent by importing coffee to U.S. each year $4 billion
Total percentage of coffee Brazil produces of entire worlds output 30%
Total amount of cups of coffee (9 ounces) a coffee drinker consumes daily 3.1
Total average of money spent on coffee each year by coffee drinker $164.71
Total number of U.S. daily coffee drinkers 100 million
Total number of U.S. daily coffee drinkers who drink specialty beverages (lattes, cappuccinos, mochas, etc.) 30 million
Total percentage of coffee drinkers who drink 13 or more cups of coffee each week 24%
Total percentage of coffee drinkers who go to premium places (Starbucks, Coffeebean, etc.) when they get coffee out 34%
Total percentage of people who go to lower-price outlets (Mcdonalds, Dunkin Donuts, etc.) when out 29%
Total percentage of coffee consumed between meals 30%
Total percentage of coffee drinkers who add cream and/or sugar 65%
Total amount of U.S. coffee drinkers who claim to need a cup of coffee to start their day 60%
Total percentage of coffee drinkers who say coffee makes them feel more like their self 54%
Total percentage of coffee drinkers who have a a cup within the first hour of waking up 68%
Total amount of yearly money spent on specialty coffee in the U.S. 18 billion

Introducing the 2013 Annual Phoenician Awards debuting on October 2nd at the Arizona Historical Society Museum. This magical event will benefit the Banner Health Foundation/ Cardon Children’s Medical Center. Don’t miss your chance to be a part of this amazing event! Check out more info on our blog!  http://bit.ly/14gjXWo

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How to Survive an Advertising or Public Relations Internship

by Kelsey on June 18, 2013 in Advertising

internship-survival-guide You hear your professors and peers say over and over again how important it is in the marketing, advertising, public relations and communications industries to get internships while attending college.

Internships not only put you ahead of your competition for the post-grad job search, but they also provide valuable insight into the industry in which you plan to dedicate your future career.

Taking you out of the classroom and placing you in real-life settings where your studies are brought to life, internships put you in action and let you see what roles are right for you.

Getting your feet wet at an advertising agency can really show you what your future career may be like.

So, taking this all to heart, you got an internship. Now what? As a seasoned intern, I have gained countless nuggets of wisdom practicing advertising and public relations for a variety of companies. Here, in this internship survival guide, I have collected some of my top tips acquired from my own personal interning experiences.

Observe Before You Act

In the first week of your internship, hang back to get a feel of the office culture. As a new intern, you are going to be very eager to please. Often times, this eagerness can lead to interns coming on too strong and accidentally becoming annoyances. Test the waters of your new work environment first before you throw yourself in.

Every company is different, as are the people who work within each one. While some businesses love fun, friendship and exuberance, others may enjoy a toned-down atmosphere. By using the beginning of your internship to absorb your office surroundings, you will soon learn how to best handle yourself and your position.

Advertise Yourself Through Your Wardrobe

This phrase is so overused that it pains me to write it, but always dress to impress. In some offices people dress very casually, and it will be tempting to follow suit. However, you never know when a special opportunity comes up that requires professional attire.

Once during a past internship, my boss invited some of my fellow interns to attend a client meeting with her. Seeing that they were dressed casually in shorts and tank tops, like a usual day at the office, she quickly retracted her offer.

You never want to miss out on a valuable learning experience, so always dress in a way that represents yourself and the business in the best way possible. Never be an intern that the company feels like they need to hide.

Be an Independent Thinker

Something that you will discover quickly is that your supervisors are very busy people. They will not always be available to give you projects to work on.

Know how to busy yourself, but in a productive way. When you find times that you don’t have anything to do, never resort to checking Facebook or goofing off. I promise you that the one time you let yourself browse your social media pages, it will be the one time your supervisor comes over to check on you.

Instead, think of ways to improve the projects you have already done. If you finished your goals for the day, don’t be afraid to begin tomorrow’s. Impress your superiors by using your free time to better the company. Look at their social media presence (their pages, not yours) and think of ideas of how it can be improved. No one gets mad at an intern for doing too much.

Remember an Internship is an Apprenticeship

Yes, companies often use interns as free labor, but remember that first and foremost your internship is meant to be a learning opportunity for you. Because you are still learning, don’t freak out if you mess up. It happens to the best of us, and you will probably learn more from that mistake than you will from doing everything correctly. Everyone in the office has been in your shoes before and made a few flubs.

In times of need or general curiosity, don’t feel like you are being a burden by asking questions. Your supervisors are here to help you and have a lot of knowledge to share. Show that your mind is pliable and jot down the things you learn in a notebook (that you should have on you at all times!) so that nothing goes to waste.

Also keep in mind that you have a lot to offer as well. Take on extra projects and volunteer special skills that you have outside of advertising or public relations. In another past internship of mine, I volunteered my photography skills to capture company events, instead of paying money to hire a photographer. My boss loved my photos and was both impressed and very grateful for my help.

Go Get ‘Em, Tiger!

Internships are amazing. The more you do, the more you learn. You will gain a lot of long-lasting professional and personal relationships that will help you navigate through your future career.

 

 

http://thedsmgroup.com/advertising-and-public-relations-internship-survival-guide/

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http://www.pinterest.com/pin/67483694389320921/

The McRae Agency’s Jessica Pate featured in the July issue of Arizona Foothills Magazine for tweeting for Arizona nonprofits, Ivy Foundation and T.W. Lewis Foundation!

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The ladies of The McRae Agency dined at Avanti for lunch!

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5 huge mistakes PR interns should never make

By Mickie Kennedy | Posted: May 6, 2013

worlds-biggest-mistake

An internship can be a great way to get your foot in the door in the PR industry, but if you don’t take the right approach, it can also be a sure-fire way to ruin your reputation and kill your career before it gets off the ground.

Make no mistake—you’re going to make mistakes along the way. That’s perfectly okay. That’s what being an intern is about. You’re learning; people expect you to screw things up now and again. No sweat. But honest mistakes coming from a hardworking intern are one thing; the following mistakes are ones you simply cannot afford to make.

Act like you’re above lowly tasks. As an intern, you’re going to have to do a lot of boring, lowly tasks. You’re not going to get the exciting projects right out of the gate. Your boss wants to see that you are dependable and have a good work ethic before he or she will hand you more interesting work.

Dress unprofessionally. Dress for the job you want to have, not the job you have. If you come in dressed like a casual student, no one will take you seriously. Pay attention to how the true professionals in the office dress and try to mirror that in your own dress.

Talk bad about others in the office. No one likes the office gossip, especially when he or she is an intern. Keep your mouth shut, and respect everyone around you. Not to be too harsh, but you’re the lowest person on the totem pole, and you’ll never gain respect by talking bad about others in the office.

Not thank the people who help you. A lot of people will take time to help you as an intern. It might be a co-worker showing you how to do something, your boss offering helpful feedback, or someone giving you a recommendation for a career opportunity. No matter the situation, always offer a heartfelt thank you. Show everyone just how appreciative you are for their help.

Not learn or improve. Internships are learning experiences, but you have to be committed to actually learning and refining your skills. I recommend always having a pen and notepad on you so that you can take notes and avoid asking the same questions or making the same mistakes over and over again. Write everything down. You never know when that information will come in handy. If you’re committed to bettering yourself every day, your skills will improve, and that’s all anyone can ask from an intern.

PR pros, what mistakes did you make during your internship?

http://www.prdaily.com/Main/Articles/14409.aspx

79% Of People 18-44 Have Their Smartphones With Them 22 Hours A Day

By Allison Stadd on April 2, 2013 12:00 PM

Quick: what’s the first thing you do when you wake up?

Yawn? Hit the snooze button? Go to the bathroom? Brush your teeth?

If you’re like 80% of 18-44-year-olds, the answer is “check my smartphone.”

A new IDC Research report, conducted online with data from 7,446 Android and iPhone users ages 18 to 44 during a week in March, reveals some eye-opening mobile social media intel.

Facebook sponsored the report, so our sister site AllFacebook.com has the story from that angle, if you’re interested.

But here’s the lowdown from a less Facebook-specific perspective:

49% of the entire U.S. population uses a smartphone. By 2017, the percent of smartphone users is expected to reach 68%.

Four out of five smartphone users check their phones within the first 15 minutes of waking up. 80% of those say it’s the first thing they do in the morning.

79% of smartphone users have their phone on or near them for all but two hours of their waking day; 63% keep it with them for all but one hour. A full quarter of respondents couldn’t recall a single time of the day when their phone wasn’t in the same room as them.

Friday through Sunday, smartphone users spend 163 minutes communicating and using social media on their phones. Monday through Thursday, they spend 87 minutes.

So weekends are more social than ever, probably because social media is just that – social, connecting people in person and from afar online. And as Shea shared recently, another study showed that smartphone owners are considerably more social than their desktop counterparts.

The average number of social/communication apps that smartphone users have on their phones is 7.4.

The most common sentiment regarding smartphone is one of “connectedness,” far surpassing “overwhelmed,” “stressed out,” “burdened/anxious,” or “lonely.”

That connectedness engendered by smartphone use is followed closely by excitement, curiosity, and productivity.

Basically, smartphones have become pocketable personal computers rather than cell phones. And no matter the social networking you’re doing, chances are you’re doing it more deeply and often if you’re doing it on the go.

 

http://www.mediabistro.com/alltwitter/smartphones_b39001

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7 traits of a solid PR professional

By Scott Signore | Posted: April 30, 2013

 

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Having been around the block a few times, I have a good understanding of the traits of a successful PR professional. At a minimum, these are the traits we seek when filling key positions at our firm. In my humble opinion, PR people need to be…

1. Business-minded 

What’s the end goal? That’s what PR people need to consider more often than they do typically. The PR activities we execute daily put a company on the map or contribute to a larger initiative designed to help it do more business. While vague, that’s appropriately described. Before acting, a PR person needs to determine how the desired result contributes to the bigger picture of business success.

2. Flexible 

I can’t think of a career that requires as much flexibility as public relations and social media. Plans, particularly those of clients, change with nutty regularity. The successful PR pro needs to adapt and, throughout any transition, help clients achieve communications and business success no matter the direction.

Social media channels present the very obvious need to be nimble: One Facebook post can change the tone of a day. In addition to being reactive and responsive, PR pros need to have the ability to deal with whatever comes their way in a professional manner.

3. Strong writers 

To be great at PR, one needs to have writing skills. While content development has taken on a more expansive meaning of late, the foundation of the PR agency job is still in keystrokes. The ability to articulate, think creatively, and maintain a positive personality are all obvious characteristics for any profession, but in PR above average writing skills are imperative, with colleagues and clients demanding everything from compelling blog posts to finely-crafted press releases and everything in between.

4. Sponges (early in their careers, at least) 

Becoming a well rounded, consistently reliable and savvy PR person takes work. The ramp-up to achieving such a standard varies greatly depending on the individual, but no entry-level professional punches into a new job and immediately begins counseling the world’s biggest brands on high-profile communications issues.

Most newbies make an impact, but there’s a difference between that impact and the decision making of other more senior staff members. There’s so much to learn in PR on a daily basis, and that’s one of the reasons I’ve loved being a PR guy since I first interned in the field.

The best young professionals understand that experience can be gained from closely watching co-workers, carefully noting their accomplishments, and learning from their challenges.

5. Unafraid of learning more (later in their careers) 

Learning is endless and that’s so true when it comes to the ever-evolving PR field. There’s so much to gain in every interaction with a colleague or a client, and in every first-hand experience—from a methodical, well laid out plan to a crisis situation. The best PR pros know to embrace all that is happening around them and best leverage that data to improve as professionals.

6. News junkies 

PR people need to care about what is happening in the news in both their core sector and in the broader world. They need to be on top of news and trends, so that they can harness what they know to craft story ideas that best position their client, topic, etc., within the most timely, topical conversations in the media and on the street.

7. Thick-skinned 

PR people get shot-down often. It’s a common occurrence and there’s nothing wrong with that. Amid great editorial success, we get turned away pitching more than our fair share of story ideas, bylined articles, and profile pieces. While we enjoy much strategic and tactical success when working with clients, we also get shot-down presenting ideas for new programs or programmatic approaches.

It’s part of the business, and you need to roll with the circumstance. Critique and criticism are common, and it is something that needs to be embraced and learned from to survive happily at any PR firm.

http://www.prdaily.com/Main/Articles/14347.aspx

The Hidden Benefits of Social Media Marketing: Why Your Strategy May Be Working Better Than You Think

Stephanie Chandler, Contributor

Most businesses venture into social media expecting to see a big return on investment. The hope is that new customers will come in droves, and that the benefits and revenue generation will be huge. However, this is rarely the case. It takes time to build momentum with social media, and the benefits aren’t always as obvious as we would like.

If you’re feeling a bit skeptical about social media marketing and whether or not it’s worth the effort, following are some reasons why it may be working better than you realize.

1. Brand Recognition – One of the most powerful ways to use social media is as a brand-building tool. With social media, you get to decide how you want to position your company and what you want people to know about what you do. With consistent effort and great content, you can build a reputation for your brand around your company’s values, benefits, and advantages.

2. Community – There is nothing like social media when it comes to cultivating a community. When your followers become part of your community, you gain instant access to them. That means you can find out what challenges they are facing and what they like and don’t like about your offerings. You can engage in ongoing dialog that can be more valuable than any kind of paid market research.

3. Repeat Exposure – There is an old marketing adage that says it takes six to eight exposures to a product before a customer decides to buy. A clear benefit of social media is repeat exposure with your network. You have the opportunity to remind them over and over again about what you have to offer, which can shorten your sales cycles dramatically.

4. Authority – For coaches, consultants, authors, speakers, and other service-based businesses, social media can be very powerful in helping you establish authority in your field—making you the go-to resource for your target audience to seek out for help. Share great content, answer questions, and serve your audience, and you will inevitably build loyal fans.

5. Influence – As your following increases, your influence grows. Having a substantial social media audience creates a snowball effect that can attract new customers, media interviews, joint venture partnerships, and all kinds of other opportunities. It’s a bit like when you see a crowd hovered around something. You can’t help but want to see what all the fuss is about, so a large audience will only attract more interest.

6. Website Traffic – Many people don’t realize that social media can be a leading traffic generator. When you share blog posts, videos and other content from your website, you give your audience a reason to click through and visit your site. Once there, you have the opportunity to inspire those visitors to take action by inviting them to sign up for your mailing list, make a purchase, or call to schedule a free consultation. Install traffic monitoring service, such as Google Analytics, and if you are committed to your social media efforts, you will clearly see that social media brings traffic. Also, make sure that your visitors receive a clear call to action when they visit your site so that you can convert that extra traffic into business opportunities.

7. Ahead of the Curve – Whether you realize it or not, your prospects and clients are checking to see if you are engaging in social media. I always find it a bit odd when I’m investigating a potential service provider online and I can’t locate a social media presence or worse, I find Facebook pages that haven’t been updated in months, empty Twitter feeds, and a clear lack of interest in engaging. Social media isn’t a fad and it’s not going away. Even if it’s not your top priority, if you stay current with activity, your prospects will notice.

8. Mindshare with Lurkers – There may be days when you wonder if anyone is paying attention to your social media networks. But if your efforts are consistent, I guarantee that more people are paying attention than you realize. Give it time and you’ll start to understand what’s happening behind the anonymity of the internet. You will eventually hear from people who say, “I’ve been following you on Twitter for ages. I love your posts!”

9. Competitive Advantage – The reality is that most of your competitors aren’t likely doing a very good job with social media (most companies aren’t), which gives you the chance to stand out. Also consider the flip side. If you avoid social media, you leave a big opening that allows your competitors to capture your audience.

10. Big Wins – While many businesses large and small are trying to justify the cost and time investment for managing social media marketing, an important benefit often gets overlooked: Big Wins. For example, if someone from LinkedIn connects you with a significant government contract, then that would certainly qualify as a Big Win. If a major media outlet finds you on Twitter and interviews you for a national article, then that is also a Big Win—one that you can’t measure based on revenues directly generated.

Big Wins don’t happen often, but when they do, they make it all worthwhile. It’s easy to forget results like these six months down the road you’re trying to assess whether your social media efforts are paying off. But that one contract you landed could cover your social media marketing costs for years. And that major media interview could lead to subsequent interviews and a line item on your resume that impresses a corporate sponsor three years from now. Never forget to factor in the Big Wins in social media.

http://www.forbes.com/sites/work-in-progress/2013/03/12/the-hidden-benefits-of-social-media-marketing-why-your-strategy-may-be-working-better-than-you-think/

10 candy hearts with your favorite jargon

By | Posted: February 15, 2013

Remember those candy hearts you handed out to your classmates on Valentine’s Day—the ones with playful sayings such as “Be Mine” and “Let’s Kiss”?

It was an early lesson in flirting. Too bad the hearts were too saccharine to enjoy.

Now that you’re all grown up and in the working world, you need a new kind of candy heart—a treat you can give to the person in your life who adores jargon.

You need jargon candy hearts.

 

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http://www.prdaily.com/Main/Articles/13848.aspx

 

12 things to expect from a PR firm

By Beth Monaghan | Posted: January 25, 2013

snowman-expectations-vs-reality

How should I choose a PR firm?

Each time someone asks me this, dozens of answers flutter to the forefront of my mind, but I always choose two fairly tangible criteria: fit and experience.

On the surface, it can be easy for all agencies to sound similar, which makes fit and experience crucial. You need an agency that understands your audience and your market, and the reporters you need to reach. Fit is equally important. You’ll be working closely with the PR agency every single day (and many evenings), so you’ll need to be able to work well with the assigned account team.

However, fit and experience alone will not make your agency successful on your behalf. Here are some important qualities you should expect form an agency that is committed to your success. You need an agency that:

1. Owns the process. You want an agency that will never say, “Well, we sent you the guidelines for the Forbes contributed article three months ago and never heard back.” Your agency should be a professional nagger—they should never let you be the reason for a missed deadline.

2. Pushes back. You are hiring a PR firm for its expertise, so find one that provides firm recommendations. If your account team is constantly nodding their heads and yessing you, there is a problem. The success of your PR program requires a team leader who can adamantly say no in the face of tough scrutiny when something just won’t work.

3. Knows when to give in. There are times when other company goals, such as sales campaigns, take priority over PR (for example, when a sales team is under the gun to meet quarterly goals and needs to push out a direct email campaign in advance of the press release). Your PR firm should tell you the optimal plan for getting great media coverage, but should also accept it when PR is not at the top of the list.

4. Makes it happen. Only clients should have the luxury of asking big questions without offering solutions, such as, “How can we maximize our attendance at an upcoming trade show?” Good PR firms know that the right response is a list of viable options, not more questions.

5. Surprises you with unexpected and creative ideas. Your PR firm should march to the beat of the PR plan, but they should also bring you unexpected and creative ideas. This demonstrates that they are paying active attention. Only intellectually hungry people will tie the right pieces together to make you relevant in a way that matters to the press.

6. Owns mistakes. If your agency needs to be right all of the time, it’s a problem. You need an agency that abides by the rules of crisis PR (even when the crisis is a very small one): tell it all, truthfully, and tell it now. This takes confidence and humility, but it is the sign of a great communicator.

7. Hustles. Look for an agency that is pushing you, not the other way around.

8. Writes well. Content marketing has changed PR forever. Adequate press release writing skills are no longer enough. You need an agency that can sift through mountains of information, zero in on the interesting angle, and ghost author an article for your spokesperson. Ask for samples, and look at the agency’s blog.

9. Listens intently. PR people are renowned great talkers. We need to be. However, we need to know how to listen, too. You need a PR agency full of the kind of analytical and open minds that can scan the conversation for points of interest, drive the discussion toward them and relate them to your broader industry.

10. Empathizes. You need a PR agency team that can imagine what it’s like to be you. What pressures do you face internally, from your board, from competitors, others? Is PR central to your role or tangential? Coincidentally, this skill also makes PR people great at media relations—we must imagine what it’s like to be each reporter if we have a prayer of selling a story.

11. Navigates options and contingencies like an attorney. There are many decisions we must make along the winding route between the pitch and the placement. You need an agency that understands the media landscape—which outlets (and journalists) compete, which reporters require exclusives, which ones care about embargoes, and which angles will compel coverage.

Sifting through these and responding appropriately when an embargo is broken or an exclusive falls through tests the skills of the best PR professionals, so make sure you have a team that can bend gracefully when a critical relationship is at stake, and hold firm when your company goals require it.

12. Thick skin. PR people sit in the middle of two constituents whose goals are not always aligned: the media and our clients. Finding the common ground that creates successful outcomes for both requires an ability to handle discord well.

http://www.prdaily.com/Main/Articles/13658.aspx

12 things to expect from a PR firm

By Beth Monaghan | Posted: January 25, 2013
How should I choose a PR firm?

Each time someone asks me this, dozens of answers flutter to the forefront of my mind, but I always choose two fairly tangible criteria: fit and experience.

On the surface, it can be easy for all agencies to sound similar, which makes fit and experience crucial. You need an agency that understands your audience and your market, and the reporters you need to reach. Fit is equally important. You’ll be working closely with the PR agency every single day (and many evenings), so you’ll need to be able to work well with the assigned account team.

However, fit and experience alone will not make your agency successful on your behalf. Here are some important qualities you should expect form an agency that is committed to your success. You need an agency that:

1. Owns the process. You want an agency that will never say, “Well, we sent you the guidelines for the Forbes contributed article three months ago and never heard back.” Your agency should be a professional nagger—they should never let you be the reason for a missed deadline.

2. Pushes back. You are hiring a PR firm for its expertise, so find one that provides firm recommendations. If your account team is constantly nodding their heads and yessing you, there is a problem. The success of your PR program requires a team leader who can adamantly say no in the face of tough scrutiny when something just won’t work.

3. Knows when to give in. There are times when other company goals, such as sales campaigns, take priority over PR (for example, when a sales team is under the gun to meet quarterly goals and needs to push out a direct email campaign in advance of the press release). Your PR firm should tell you the optimal plan for getting great media coverage, but should also accept it when PR is not at the top of the list.

4. Makes it happen. Only clients should have the luxury of asking big questions without offering solutions, such as, “How can we maximize our attendance at an upcoming trade show?” Good PR firms know that the right response is a list of viable options, not more questions.

5. Surprises you with unexpected and creative ideas. Your PR firm should march to the beat of the PR plan, but they should also bring you unexpected and creative ideas. This demonstrates that they are paying active attention. Only intellectually hungry people will tie the right pieces together to make you relevant in a way that matters to the press.

6. Owns mistakes. If your agency needs to be right all of the time, it’s a problem. You need an agency that abides by the rules of crisis PR (even when the crisis is a very small one): tell it all, truthfully, and tell it now. This takes confidence and humility, but it is the sign of a great communicator.

7. Hustles. Look for an agency that is pushing you, not the other way around.

8. Writes well. Content marketing has changed PR forever. Adequate press release writing skills are no longer enough. You need an agency that can sift through mountains of information, zero in on the interesting angle, and ghost author an article for your spokesperson. Ask for samples, and look at the agency’s blog.

9. Listens intently. PR people are renowned great talkers. We need to be. However, we need to know how to listen, too. You need a PR agency full of the kind of analytical and open minds that can scan the conversation for points of interest, drive the discussion toward them and relate them to your broader industry.

10. Empathizes. You need a PR agency team that can imagine what it’s like to be you. What pressures do you face internally, from your board, from competitors, others? Is PR central to your role or tangential? Coincidentally, this skill also makes PR people great at media relations—we must imagine what it’s like to be each reporter if we have a prayer of selling a story.

11. Navigates options and contingencies like an attorney. There are many decisions we must make along the winding route between the pitch and the placement. You need an agency that understands the media landscape—which outlets (and journalists) compete, which reporters require exclusives, which ones care about embargoes, and which angles will compel coverage.

Sifting through these and responding appropriately when an embargo is broken or an exclusive falls through tests the skills of the best PR professionals, so make sure you have a team that can bend gracefully when a critical relationship is at stake, and hold firm when your company goals require it.

12. Thick skin. PR people sit in the middle of two constituents whose goals are not always aligned: the media and our clients. Finding the common ground that creates successful outcomes for both requires an ability to handle discord well.

Anything you would add?

Of course, success is a two-way street. Stay tuned for my next post on what clients should bring to the relationship for success.

http://www.prdaily.com/Main/Articles/13658.aspx#

Journalists identify the worst PR jargon

By Gini Dietrich | Posted: January 17, 2013

wolf-cry-hipster-pocahontas

My colleagues and I used to write down the dumb corporate language we’d hear, putting the words and phrases on a six-foot whiteboard in the office kitchen.

In little time, terms such as “at the end of the day,” “with all due respect,” “frankly,” and “win win” became the top culprits.

In fact, we filled up that whiteboard and added big sheets of poster paper on either side to keep the game going.

MBAs and wannabe executives were often the ones uttering these mind-numbing words, but they’re not the only professionals who speak this language.

According to a report by twelve thirty eight, PR professionals are the worst at using buzzwords that have no real meaning. Each year, the firm surveys 500 journalists to find out which buzzwords, jargon, and terms PR pros use when working with them.

The survey taps British reporters and editors from media outlets such as the BBC, The Telegraph, the Financial Times, the Daily Mail, and more.

The results of the survey revealed what twelve thirty eight calls the “hipsterization” of PR terminology, exemplified by the rise of words such as “awesome” and “super excited.” I have a journalist friend who shares this feeling; she’s fed up with “amazing” (which, of course, makes me use it every other word when I email her).

Journalists in the U.K. also bemoaned the influx of American terminology, including “circle back” or “reach out.”

Twelve thirty eight compiled this list of the top 20 buzzwords identified in the survey. The words and phrases in parenthesis are an attempt to define the meaning.

1. Issues (problems)
2. Dynamic (likely not to be)
3. Paradigm (a “silk purse” word)
4. Elite (you wouldn’t normally get to attend)
5. Hotly anticipated (never heard of it)
6. End-user (customer)
7. Influencer (a person who probably doesn’t have influence)
8. Evangelist (a tendency to tweet with loads of hashtags)
9. Deliverables (tasks)
10. Icon/iconic (use before 01.01.01 or never)
11. Rocketed (made modest progress)
12. “An astonishing x per cent” (it rarely is astonishing)
13. Marquee event/marquee client (probably “very local”)
14. Going forward (in the future)
15. Ongoing (a bit behind schedule)
16. Optimized (changed by consultants then changed back)
17. Horizontal, vertical, etc. (two words in lieu of a strategy)
18. Phygital (easy to press or swipe, we guess)
19. SoLoMo (no idea)
20. Well-positioned (hopeful but a bit scared)

And one of my very favorites: I loathe it when a business is described as “providing solutions.” We see this time and again and it tells us nothing.

6 PR and social media predictions for 2013

By Sandra Fathi | Posted: January 2, 2013

Although 2012 was filled with exciting PR and social media developments, including London’s 2012 Olympic extravaganzaPrince Harry’s Las Vegas scandal, and a down-to-the-wire race for the U.S. presidency, the coming year is sure to see even further transformations of the media landscape.

1. LinkedIn is the new Facebook. More brands will use LinkedIn to monitor conversations and connect with customers and influencers. New and enhanced features on the site, such as its “endorse” capability (which employs the one-click validation of a Facebook “like”) and new profileand company page designs are encouraging users to spend more time building their personal brands with LinkedIn’s tools. Companies, particularly in the B2B world, will increasingly recognize its marketing potential. Also, as adoption and activity on LinkedIn surge, journalists will spend more time using the platform for research, identifying sources and breaking stories.

2. Governments (and war) go social. The 2012 election generated record-breaking activity onTwitter, and more recently, the Israel Defense Force and Hamas military used the platform to communicate to international government officials and the public about the violent Israeli-Palestinian conflict. As citizens in the U.S. and around the world demand increased transparency from governments, officials at every level from local to national will turn increasingly to social media to stay connected with their constituents. Social media will see an increase of political conversations in 2013, driving its adoption as a news source for citizens, traditional media, and the government.

3. The reputable journalist is revived. The rise of blogging and social media has increased the volume of online news and the speed at which it’s available, often at the expense of responsible reporting. Misinformation and rumors can spread quickly and trigger considerable backlash, especially when a news organization compromises accuracy in the name of speed (as evidenced by CNN and Fox News’s memorable misreporting of the Supreme Court ruling on health care reform). The citizen journalist’s 15 minutes of fame are running out and information-overloaded consumers will demand a higher standard of reporting in 2013.

4. PR goes mobile. PR practitioners have learned to draft compelling email pitch subject lines and deliver a message in 140 characters. The next step will be crafting mobile-friendly content as millions of consumers (and journalists) reach for their phones as their primary news source. The Daily taught us that it’s not enough to format a publication with a mobile device in mind; rather, the key will be developing content that effectively reaches the right audience at the right time. Delivery is king—but brevity is still queen.

5. Pictures tell the story. The rise of infographics, photo sharing, and visual storytelling will push PR pros and their clients to deploy messages visually in order to compete in a crowded content market. All Things D reported that in August, smartphone users spent more time on Instagram than on Twitter for the first time since Instagram launched in 2010. This is indicative of a broader shift toward visual content in the digital space. As the old saying goes, “A picture is worth a thousand words”; more important, it might also be worth your customer’s attention.

6. PR wins the social media battle. The debate over which corporate discipline “owns” social media is practically as old as social media itself; PR, marketing, branding, advertising, and customer service (just to name a few) all have skin in the game. As more businesses recognize the opportunities (and threats) that social media present to their corporate reputation, and the demand from stakeholders for direct engagement, they are reaching out to PR agencies and practitioners for support. PR pros, who have long been responsible for managing the dialogue between an organization and the public, will emerge as trendsetters in the social space by providing valuable communications counsel and achieving results that directly impact clients’ bottom lines.

http://www.prdaily.com/Main/Articles/13444.aspx#

4 myths about PR agencies spreading across college campuses

By Ryan McShane | Posted: January 15, 2013

throne-of-lies
I’ve had many opportunities recently to work with members of the Public Relations Students Society of America nationwide as part of my industry service.

During mentor sessions, students often describe their job-hunting progress and feelings toward different areas of public relations. It is evident that many myths are still looming across campuses, and I’m here to teach from my experience.

MYTH: An agency is always the best career starter 

I have several arguments why most students should start their careers with an agency. Agencies help young professionals to discover their talents, broaden their knowledge, and develop relationships across the industry.

That said, several of my friends and colleagues have started their careers in-house and have achieved great success in doing so. Ultimately, agency public relations should be on your radar, but evaluate each job opportunity independently to find the right fit for you and your growth.

MYTH: Any agency will do 

Again, I’ll concede that having agency experience on your résumé will help you gain future employment. As an internship director, it’s comforting to find candidates with prior agency internships under their belts, because it shows these folks likely have experienced (and survived) the fast-paced environment that faced them.

Pace aside, many agencies do not observe ethics and best practices, and some of those flaws may follow you in the form of bad habits or a “what not to do” case study. Don’t be that case study.

MYTH: Agencies are short-term jobs 

This is a myth that I often hear when working with students and young professionals. It’s true that agency turnover is generally more volatile than in-house. Because of some of the things I mentioned above, agency practitioners often find opportunities to specialize in particular fields of interest.

However, many practitioners are cut out for a long-term career in agency public relations. Senior management often rewards this loyalty, as it sends a positive message to clients and the rest of the staff. A long-term agency path also enables you to maintain the fast-paced environment and diversified workload that many practitioners need to remain professionally hungry.

MYTH: Serving multiple clients will broaden my skills 

Benefits of working on multiple client accounts include learning different sectors and honing time management skills. Conversely, young professionals who are staffed across too many accounts are unable to completely immerse themselves into their clients’ businesses and needs.

In addition, working with too many clients will likely limit growth opportunities. Imagine being staffed across four to five clients. After monitoring for coverage, clipping placements, and building media lists, you’d likely need to repeat the same process for your next client to keep up with the workload.

Many agencies lose great young talent, because they limited their professional development. However, other agencies recognize the importance of challenging their staff on a daily basis—limiting their accounts plays a big part of that vision.

 

http://www.prdaily.com/Main/Articles/13568.aspx

 

6 PR and social media predictions for 2013

By Sandra Fathi | Posted: January 2, 2013

 

zoltar

Although 2012 was filled with exciting PR and social media developments, including London’s 2012 Olympic extravaganza, Prince Harry’s Las Vegas scandal, and a down-to-the-wire race for the U.S. presidency, the coming year is sure to see even further transformations of the media landscape.1. LinkedIn is the new Facebook. More brands will use LinkedIn to monitor conversations and connect with customers and influencers. New and enhanced features on the site, such as its “endorse” capability (which employs the one-click validation of a Facebook “like”) and new profileand company page designs are encouraging users to spend more time building their personal brands with LinkedIn’s tools. Companies, particularly in the B2B world, will increasingly recognize its marketing potential. Also, as adoption and activity on LinkedIn surge, journalists will spend more time using the platform for research, identifying sources and breaking stories.

2. Governments (and war) go social. The 2012 election generated record-breaking activity onTwitter, and more recently, the Israel Defense Force and Hamas military used the platform to communicate to international government officials and the public about the violent Israeli-Palestinian conflict. As citizens in the U.S. and around the world demand increased transparency from governments, officials at every level from local to national will turn increasingly to social media to stay connected with their constituents. Social media will see an increase of political conversations in 2013, driving its adoption as a news source for citizens, traditional media, and the government.

3. The reputable journalist is revived. The rise of blogging and social media has increased the volume of online news and the speed at which it’s available, often at the expense of responsible reporting. Misinformation and rumors can spread quickly and trigger considerable backlash, especially when a news organization compromises accuracy in the name of speed (as evidenced by CNN and Fox News’s memorable misreporting of the Supreme Court ruling on health care reform). The citizen journalist’s 15 minutes of fame are running out and information-overloaded consumers will demand a higher standard of reporting in 2013.

4. PR goes mobile. PR practitioners have learned to draft compelling email pitch subject lines and deliver a message in 140 characters. The next step will be crafting mobile-friendly content as millions of consumers (and journalists) reach for their phones as their primary news source. The Daily taught us that it’s not enough to format a publication with a mobile device in mind; rather, the key will be developing content that effectively reaches the right audience at the right time. Delivery is king—but brevity is still queen.

5. Pictures tell the story. The rise of infographics, photo sharing, and visual storytelling will push PR pros and their clients to deploy messages visually in order to compete in a crowded content market. All Things D reported that in August, smartphone users spent more time on Instagram than on Twitter for the first time since Instagram launched in 2010. This is indicative of a broader shift toward visual content in the digital space. As the old saying goes, “A picture is worth a thousand words”; more important, it might also be worth your customer’s attention.

6. PR wins the social media battle. The debate over which corporate discipline “owns” social media is practically as old as social media itself; PR, marketing, branding, advertising, and customer service (just to name a few) all have skin in the game. As more businesses recognize the opportunities (and threats) that social media present to their corporate reputation, and the demand from stakeholders for direct engagement, they are reaching out to PR agencies and practitioners for support. PR pros, who have long been responsible for managing the dialogue between an organization and the public, will emerge as trendsetters in the social space by providing valuable communications counsel and achieving results that directly impact clients’ bottom lines.

A field guide to social media zombies

By | Posted: November 1, 2012

As Zombie Preparedness Month draws to a close, it’s critical that we spotlight the brain-eaters lurking in our midst—the ones on social media.

The U.K.-based price comparison website Confused.com has bravely taken on this assignment, compiling various social media zombies into an infographic to make them easily identifiable.

For instance, there’s the “foodie zombie,” who you’ll find carefully snapping pictures of a plate of food, then cropping those images and applying the perfect Instagram filter so it earns as many “likes” as possible.

There’s also the check-in zombie, who, thankfully, is the easiest one to avoid, because he lets you know his exact location: “At Starbucks, ordering my usual blonde roast with braiiiiiiiins.”

Don’t get cornered by any of these monsters. Check out the full infographic:

social-media-zombies

10 (mostly) free social media tools you can’t live without

By Samantha Hosenkamp | Posted: October 12, 2012
free-stuff-good-home
Please excuse any typos. This is a live conference blog. Social media pros, you’re surrounded by tools. And no, I’m not talking about those Twitter trolls and aggressive Facebook commenters. New tools are created every day. How do you determine which are worth exploring?

Pete Codella, (@Codella on Twitter), VP of marketing and PR for Alexander’s, a Utah-based full-service traditional and digital marketing communications firm, has some suggestions.

He shared his top tools for social media success at our Social Media and Community Managers Summit in Chicago:

Monitor your brand

People are talking about your company. Are you listening?

SocialMention

  • Track and measure what people are saying about your company.
  • Monitor Twitter, Facebook, YouTube, Digg, Google and many more.

Google Alerts

  • Receive email alerts about your brand, topics of interest and more.

SEO

HubSpot’s Marketing Grader

  • Measure your marketing activities.
  • Find out how your website ranks.
  • Find out how competing websites rank.

Track your tweets

Topsy

  • Get realtime insights from Twitter conversations.
  • Search links, tweets, photos, videos, what’s trending and more.

Twello

  • No, not the Dutch province of Gelderland.
  • Find users in a specific locations based on their Twitter bios.

Facebook

Involver (paid plans available, too)

  • Add branded applications to your Facebook fan page.
  • Has additional paid and free apps for other channels.

ShortStack (paid plans available, too)

  • Design Facebook Apps and contests.

Pinterest

Pingraphy

  • Schedule pins on Pinterest.
  • Analyze metrics.
  • Upload pins in bulk.

PinPuff

  • Calculate the measure of your popularity on Pinterest and value of each pin.

Video

Grovo (paid plans available, too)

  • Online video training site that teaches you social media tricks and tips through quick videos.
  • A great way to strengthen your team’s understanding of social media.

http://www.prdaily.com/Main/Articles/12897.aspx

The fourth quarter of 2012 is nearly upon us, which means pundits, blogs, news sites, and more will soon ruminate on what it all meant.
Before the navel gazing begins, we can tell you that this is the year social media fully embraced the image.Meanwhile, Facebook also continued its social networking dominance (despite its nose dive on Wall Street).

And social media continues to benefit companies that use it as part an integrated marketing campaign.

All of that and more is represented in this snapshot of social media statistics from 2012 (curiously absent is mention of Pinterest):

7 deadly sins of PR

By Joe Cohen | Posted: September 17, 2012
Editor’s note: Last week, PR Daily hosted its PR Best Practices Conference at the Newseum in Washington, D.C. One of the presenters, MWW Senior Vice President Joe Cohen, shared with us his list of the public relations industry’s seven deadly sins: 

1. Thinking like a journalist, but not as a marketer 

PR practitioners need to understand both mindsets and strike a balance when delivering messages.

2. Hating math 

We must no longer utter phrases such as, “I went into PR because I’m bad at math.” Saying that hurts our credibility. In today’s business environment, measurement, analytics, and the ability to quantify results are essential.

3. Fearing to admit failure 

We must have the confidence to admit failure, but we can never accept it. We can’t be afraid to acknowledge internally when programs are failing and be ready to recalibrate when necessary.

4. Failing to measure 

Though it’s true that measuring public relations versus advertising is comparing apples and oranges, PR can be measured. For our industry to be viewed on par with the other disciplines, we must be able to quantify our work. Social media has made it possible to do so in a cost-effective manner. The Barcelona Principles’ metrics framework is a great resource for measurement approaches.

5. Chasing the shiny objects 

For every Pinterest and Twitter, there is a MySpace or Second Life—social networks that wither and die or fail to take flight. At times, we will need to take big bets, but we must make them smart wagers backed by research and analytics.

6. Suffering from an inferiority complex 

PR has a tendency to view itself as a second-tier discipline behind advertising and marketing. In today’s media environment, there is a unique opportunity for PR to lead. To do so, we must educate ourselves on the other disciplines and understand the larger landscape.

7. Getting a (cheap) thrill from deadline pressure 

Many PR pros pride themselves on their ability to pull last-minute miracles out of their hats. When working within a larger marketing framework this is untenable—we must plan ahead (as best we can) and align our efforts with the other disciplines so that PR doesn’t live in a silo.

According to The Weather Channel, Tropical Storm Isaac will make its landfall on the northern shore of the Gulf of Mexico sometime Tuesday.
With Hurricane Katrina still fresh in the minds of many in that region, particularly residents of New Orleans, preparedness is the name of the game for big storms such as Isaac. That’s why the city has set up a NOLA Ready website and Twitter account to get information out as it becomes available.

“If the storm does something incredibly crazy, we will react to that, but at this moment there is no plan to evacuate the City of #NOLA,” one tweet announced Monday, followed by this quote from Mayor Mitch Landrieu:

“If you plan to leave, you feel comfortable leaving and you have a place to go, don’t wait. Now would be a good time to go.”

New Orleans officials were, quite understandably, unavailable Monday (a call to City Hall resulted in a busy signal), but local communications professionals mostly said city and state social media efforts in the face of the emergency have been handled well.

What they’re doing right

“The updates are engaging, informative, and timely,” says Sara Estes Cohen, an emergency response and social media strategist in New Orleans. “The profiles also respond to questions and statements easily and quickly.”

Some of the direct responses to citizens have come from the mayor’s Twitter account, often with the intent of correcting misinformation. The NOLA Ready account has mostly been answering questions about closings and transit changes.

Estes Cohen particularly says the state’s Twitter account for the Governor’s Office of Homeland Security and Emergency Preparedness has stayed on top of things well.

“I’ve also noticed that most parishes have mentioned their social media accounts on the news this morning and have been encouraging viewers to sign up for notifications, to check websites, etc.,” she says.

Tripp Frohlichstein of MediaMasters Training says the social media accounts are doing a really nice job of sharing links to information.

“This is great for a large percentage of people in the area,” he says. “However, it must be remembered that there are large numbers of people that don’t have access to social media, or simply don’t use it. So it is important they also use traditional electronic media to keep people updated.”

Jeff Zehnder of New Orleans-based Zehnder Communications says the mayor’s office has done “a stellar job” coordinating communications with parish and state officials to get information out through social media. He adds that the availability of social channels makes it much easier to spread word of what’s happening now, compared with when Katrina hit in 2005.

Potential missteps

Though the city’s social media efforts are thorough, Frohlichstein says they could be a little more personal.

“Perhaps it is implied, but I think it would enhance the efforts of the local and state governments to note that everything they are doing is to keep people safe,” he says.

For example, Frohlichstein points to a tweet from the governor’s emergency preparedness office:

“Gov @BobbyJindal: Authorized activation of up to 4,000 LA Nat’l Guardsmen if necessary for #Isaac; 700 fulltime Guardsmen working today.”

It should maybe read more like this:

“Gov @BobbyJindal: Authorized activation of up to 4,000 LA Nat’l Guardsmen if necessary for #Isaac to make sure we keep people safe and protect their property; 700 fulltime Guardsmen working today.” (That does exceed Twitter’s 140-character limit, but the point Frohlichstein raises is one of tone.)

Communications strategist and former CBS News correspondent David Henderson, who blogged about Isaac on Sunday, says he sees the NOLA Ready site and the Twitter accounts as mostly self-serving.

“The [NOLA Ready] website is too wordy, too generic, and too politically correct by presenting all the press releases of the various politicians,” he says. “It seems more about the local politicians than an emergency service for residents.”

Same goes for the Twitter accounts, Henderson opines. Most New Orleans residents will be getting their news by radio.

“Internet penetration in the region is considerably below the national norm, and social media, including Twitter, is even less effective for reaching people in the area,” he says.

Another problem? The NOLA Ready has some information available only in PDF form, which is a sure way no one will read it, Henderson asserts.

Internal emergency comms

What about how businesses in the storm’s path are communicating with employees? SAS doesn’t have any offices directly in Isaac’s immediate path, but it’s seen its share of big storms with offices in Florida, Georgia, North Carolina, and Texas.

“As long as it is a life-safety event, all communications are handled by our safety and security team,” says Becky Graebe, SAS’s internal communications manager. “There are communication tools in place for them to automatically post alerts to our intranet home page as a top-of-screen banner. The security team also has an Emergency Notification System that can be used to notify employees in that specific location.”

After the storm, earthquake, or other event is over, communicators post regular updates to the company’s Employee Voices blog and invite employees to offer support, she says.

Matt Wilson is a staff writer for Ragan.com.

 

http://www.prdaily.com/crisiscommunications/Articles/12519.aspx

[youtube=http://www.youtube.com/watch?v=ldORkkyujhE]

 

 

Catherine Ivy discusses what motivated her to create The Ben and Catherine Ivy Foundation and why it is so close to her heart on “The Morning Scramble,” on AZTV in Phoenix.

Here is a look at an interesting post by Seth Godin who lists 39 ways to succeed. We agree with #9 the most!

 

You don’t need all of these, and some are mutually exclusive (while others are not). And most don’t work, don’t scale or can’t be arranged:

  1. Be very focused on your goal and work on it daily
  2. Go to college with someone who makes it big and then hires you
  3. Be born with significant and unique talent
  4. Practice every day
  5. Network your way to the top by inviting yourself from one lunch to another, trading favors as you go
  6. Quietly do your job day in and day out until someone notices you and gives you the promotion you deserve
  7. Do the emotional labor of working on things that others fear
  8. Notice things, turn them into insights and then relentlessly turn those insights into projects that resonate
  9. Hire a great PR firm and get a lot of publicity
  10. Work the informational interview angle
  11. Perform outrageous acts and say obnoxious things
  12. Inherit
  13. Redefine your version of success as: whatever I have right now
  14. Flit from project to project until you alight on something that works out very quickly and well
  15. Be the best-looking person in the room
  16. Flirt
  17. Tell stories that people care about and spread
  18. Contribute more than is expected
  19. Give credit to others
  20. Take responsibility
  21. Aggrandize, preferably self
  22. Be a jerk and win through intimidation
  23. Be a doormat and refuse to speak up or stand up
  24. Never hesitate to share a kind word when it’s deserved
  25. Sue people
  26. Treat every gig as an opportunity to create art
  27. Cut corners
  28. Focus on defeating the competition
  29. When dealing with employees, act like Steve. It worked for him, apparently.
  30. Persist, always surviving to ship something tomorrow
  31. When in doubt, throw a tantrum
  32. Have the ability to work harder and more directly than anyone else when the situation demands it
  33. Don’t rock the boat
  34. Rock the boat
  35. Don’t rock the boat, baby
  36. Resort to black hat tactics to get more than your share
  37. Work to pay more taxes
  38. Work to evade taxes
  39. Find typos

Posted by  on June 11, 2012. http://sethgodin.typepad.com/

Introducing the Free PR Power Hour

One-Hour Teleseminar Call Dedicated to

Solving Your Dilemmas About PR,

Marketing and Social Media

Whether you want to create buzz for an event, organization, product, service or even yourself, this is the call for you.  Don’t know even where to begin with social media to build your business?  Join our Free PR Power Hour call to get answers to your burning PR, marketing and social media questions.

Your PR Power Presenter is Beth McRae, MBA, owner of The McRae Agency since 1995 – clients have included Google, Red Bull, Nextel Communications, Discount Tire, Z Gallerie, Tiffany & Co., CB Commercial, KB Home and many others.

 

She will share the secrets and best practices of the big brands and help you solve your trickiest marketing problems so you can grow your business and make more money!

To ask a question live on the call, please email
info@mcraeagency.com by 5 p.m ET on Monday, June 11.  Limited opportunities to ask questions so get on the list now!

Free PR Power Hour, Tuesday, June 12, 4 p.m. ET
Call-in number:  218-548-9632, enter passcode 19962004

This is your chance to get free expert marketing advice!

Yes, free PR.  It is an oxymoron in a way, because if you are not paying someone to spearhead PR efforts for you, you are spending time (which equals money) to do PR activities yourself.  However it is correct in the sense that the field of PR does refer to activities that do not include paid media, that is, advertising.

Most PR practitioners would probably bristle at something promising Free PR, but the book I just published does just that.  What I mean is that “121 Ways to Build Buzz and Make Big Bucks” (please see dedicated page on this blog for details) takes the best ideas from big brands and boils them down to ideas that are essentially no cost or low cost to implement.

That is the great thing about the world we live in today.  We have so much available to us that’s essentially free.  It’s like the democratization of marketing, in a sense.  It’s a wonderful time to be an entrepreneur.

It can be hard to write blog posts that sound authentic, yet intelligent, and offer value to others. Stream of consciousness and what we had for breakfast just don’t fly as subjects. And, not only should there be value in the post, but it should show some of the author’s unique perspective and personality.

How does one accomplish this in a mere blog post? I don’t have all the answers and sometimes I realize I’m just not that funny or witty when I’m writing, so the logical thing is to put it off, right? When I do that, I just end up hating myself and promising to do a better job tomorrow.

So, that just leaves me with the subject of my cats, which I could write about incessantly. Yes, I am a crazy cat lady. I am currently battling a band of raccoons that are sneaking into my “catio” area to eat my kitties’ food. They are smart, smarter than me, oh yes. After spending a king’s ransom on cat food, only to have it polished off by the marauders during the night, I realized I was up against formidable challengers. I finally got a clue and started bringing in the food at nightfall – we will see how long it takes for the raccoons to move their raid elsewhere.

Okay, writing that wasn’t so hard. I am sure, dear readers, that you found this post to be full of personality (die-hard cat lover), authentic (soul-baring honesty about loving cats), intellect (outsmarting raccoons) and value (what to do when wildlife plunders your pet food). Until next time, happy blogging to you all!

Tip #29: Start a Charity Event or Cause

This is not as hard as you might think. You might start something under your own foundation or just start an event that benefits something pre-existing in your community. If you are passionate about women’s causes, organize a clothing and accessories drive at your home and invite everyone you know (even if they are not female, they likely have some females around them). It will not be hard to identify a beneficiary-most cities have a Salvation Army (http://www.salvationarmyusa.org) or another organization that serves women and helps them get back on their feet.

You can certainly invite the local media and take photos for your community paper. Don’t forget to shoot some video with your camera for YouTube (and other places to post video) and your site. Link to your Facebook page and Tweet them out. Upload photos on Facebook, your site and other social media networks.

People will do a lot of things for money. One person ate a cockroach for $20. We don’t think it has to be that disgusting. Instead, we like to make it fun and sanitary. Does a $5 iTunes gift card sound like something you could use right now?

To celebrate Solatube International’s 20th Anniversary, the McRae Agency and Solatube International presents a social media contest and a chance to win a $5 iTunes gift card!

Solatube International Inc., the worldwide leading manufacturer and marketer of Tubular Daylighting Devices (TDDs) is celebrating its platinum Anniversary this year.  The company invented TDDs, which harvest and distribute daylight in homes and commercial buildings, opening up an entirely new category in the lighting industry.  Solatube Daylighting Systems are now routinely installed as part of energy-saving and sustainability efforts in residential and commercial spaces around the world.

Now, here is the fun part:

If you haven’t been following the contest, here is a little boost. One of these sites has the daily hint of the day. Find out how to submit your answer and find out all of the contest rules. Make sure you do it soon because the contest ends this Friday, July 29!

Solatube’s Twitter: http://twitter.com/#!/Solatube

Solatube’s Facebook: http://www.facebook.com/pages/Solatube-International-Inc/54053847359

The McRae Agency’s Twitter: http://twitter.com/#!/PR_Buzz

The McRae Agency’s Facebook: http://www.facebook.com/pages/McRae-Agency/145765862154078

PR Tip # 19:  Build Your E-Mail Database and Buzz by Holding a Facebook or Twitter Contest

Create a unique contest that relates to your business’s expertise and announce it through your company’s social media platforms. By utilizing those platforms, you will attract followers and media toward your business, creating buzz!  As a part of your contest, collect the names and E-Mail addresses of contestants so they can receive electronic communication with you in exchange. This will build your E-Mail database and create a fan-base for future correspondence. Contest ideas include “Best,” “Worst,” “Makeover,” “Hottest” and so on. Be sure to announce the contest’s beginning and ending dates and select judges. Once you have successfully created buzz surrounding your contest, via social media posts, hold the contest and announce the winner! If applicable, announce the contest winner at a company event.

As an example, the McRae Agency hosted a “Hot Santa” contest in conjunction with an outlet mall, our client. Facebook was utilized to promote and nominate men as “Hot Santas.” We had a local fashion design school create the “Hot Santa” outfits for the men to model and be judged on the day of the event. Thanks to this creative idea, we were able to successfully promote the outlet mall, gain news coverage and build Facebook buzz.

So get thinking and create a contest for your company. And remember: Have fun with it!

At the McRae Agency, we are Purveyors of Fine Buzz.

The McRae Agency is a leading boutique public relations agency in Scottsdale, Arizona (Phoenix).

Our clients depend on the McRae Agency team to deliver high-quality public relations campaigns to get noticed and produce strong results. Our tagline, “Purveyors of Fine Buzz,” reflects our commitment to getting people talking about our clients.

We are more than just publicists. We are strategic and creative public relations counselors, focused on the big picture.

We produce comprehensive public relations strategies for our clients that make an impact in the media, community and with key opinion leaders.

The McRae Agency specializes in forming long-term marketing partnerships with our clients to build their brands, influence consumer behavior and drive sales.

Want to build buzz? Sign up to receive McRae Agency’s Buzz Bites at https://www.mcraeagency.com/about.aspx.

Last week I attended a San Diego PRSA New Pros “Digital Communications” event at the Downtown Center (http://prsasdic.org/). The three panelists were: Amy Jones, managing supervisor at Fleishman-Hillard, Carrie Shields, PR manager at Bailey Gardiner and Mike Rose, vice president of Nuffer Smith Tucker. It was a very informative evening with great examples of digital campaigns from each of the agencies. The overall message of the night was, “Social media is a strategy not a tactic.” This is a great thing to remember when working with clients to create a successful social media “strategy.”

Yes, we all know our clients usually want one thing when starting a new campaign. Whether it’s an increased number of event attendees, more sales or a higher ROI, but creating a Facebook page or Twitter account with only one particular goal in mind, and no other systematic plan of action in place, is recipe for disaster. You can no longer rely on the “Build it and they will come” model because it’s not that easy and you will be left with a poor showing of 10 friends over a six month period. Now is that really getting your message across?

Things to keep in mind when creating an online strategy:

  • Do research: Find out where your target audience is, what they are responding to and how best to reach them.
  • Be transparent: Inform those who you are communicating with exactly who it is they are communicating with (If the CEO of the company is blogging, make sure it is, in fact, the CEO).
  • Create “Best Practices” information sheets: It is important for clients to know how to properly use each social media platform that you are implementing on their behalf.
  • Listen: Get onto message boards to see what people are saying. You do not have to address every issue that arises, choose the most important ones and work from there.
  • Monitor your efforts: Set up a way to monitor your social media efforts. Create internal documents your agency’s internal use as a means to help define success, or sign up for online monitoring services.
  • Use examples: When dealing with clients that are weary about social media, show them case studies of your past efforts (or even those of a competitor) and slowly ease them into the world of Web 2.0.
  • Finally – Don’t forget about traditional media. Reporter’s blog and use Twitter, too! (Twitter is also a great place to build personal relationships with reporters that was not possible in the past). (more…)

Building BUZZ Since 1995